man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Plover during the colder seasons, when they’re required to keep you warm. While you know the team at Point Heating & Cooling will constantly be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some cash if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is switched off.
    • Check your thermostat to ensure it’s on, switched to the appropriate temperature and isn’t set to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, go back to your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the correct time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t think you’re home.
  3. Is an obstruction causing your furnace to breakdown?
    • Inspect your air filters to confirm they’re not jamming things up.
    • Do you have any blocked ducts, vents or cool air entries?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve moved through this checklist and you’re still without heat, call Point Heating & Cooling at 715-345-1979 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.